Delivery PRO

Effortless management of order deliveries

Summary

Delivery PRO is a dashboard app in logistics that enables easy warehousing solutions and powerful integrations with online shopping systems for fast packing and shipping.

industry
Logistics
Market
USA
company size
11 - 50 Employees
deliverables
Web App, Mobile App, Dashboard, Design System
challenge
The platform was losing existing customers and failed to convert new paying users. They were losing in the favour of other platforms that looked more modern and were optimised for the ideal user experience of their customer.
solution

We revamped the logistic dashboard to provide a more intuitive experience and transparent by prioritising features and connecting the digital system with the real world. We improved existing features and added new ones based on user feedback and insights.

process
The project involved a wide range of UX and UI design activities: in-depth research, development of user flows, wireframe creation, idea validation, design of visual assets, prototype testing & culminating in the development of the product.
Research icon
Research

We learned more about the different problems and business requirements and contextualised the opportunity.

User persona

Competitive analysis

User Experience icon
UX Design

After filtering the ideas and data gathered, we generated user flows detailing the journey of the user.

User journey

UX flows

Wireframes

User Interface icon
UI Design

With a strong basis of UX findings, interface app screens are designed to be intuitive and user-centric.

Art direction

High-fidelity

Prototype icon
Prototype

For a selected user flows of the app, we’ve tested how the ideal user interacts with the solution proposed.

Design System

Interactive prototype

results
Our goal extended beyond the first-impression. We aimed to understand user needs and elevate user satisfaction, as reflected in glowing reviews. This empowered the sales department, providing them with a polished product that would intrigue potential users, sparking their interest in exploring the capabilities through a demo request.

Where Design Elevates,
Opportunities Follow

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