EV Spot: Electric Vehicle UX Case Study for Mobile App

Summary

EV Spot is an app for finding and scheduling charging or parking spots for electric vehicles.

industry

Electric Vehicles

Market

Netherlands

company size

1 - 10 Employees

deliverables

Mobile, Dashboard, Design System

challenge

EV Spot secured a new investment and was all set to grow bigger. The main challenge was that the app's user experience wasn't hitting the mark, which ended up in some bad reviews. This meant folks were a bit reluctant in giving it a try, even though it was packed with cool features just for electric vehicles.

solution

We've taken the feedback from negative reviews to heart and have completely reimagined the experience to be intuitive right from the start. Moreover, we've introduced a comprehensive dashboard solution that allows tracking of all activities related to charging stations.

process

The project involved a wide range of UX and UI design activities: in-depth research, development of user flows, wireframe creation, idea validation, design of visual assets, prototype testing & culminating in the development of the product.

Research

We learned more about the different problems and business requirements and contextualised the opportunity.

User persona

Competitive analysis

UX Design

After filtering the ideas and data gathered, we generated user flows detailing the journey of the user.

User journey

UX flows

Wireframes

UI Design

With a strong basis of UX findings, interface app screens are designed to be intuitive and user-centric.

Art direction

High-fidelity

Prototype

For a selected user flows of the app, we’ve tested how the ideal user interacts with the solution proposed.

Design System

Interactive prototype

results

We've assisted EV Spot in enhancing their reviews and reputation through a concentrated effort on improving user experience. The prototype underwent several revisions, incorporating feedback to ensure the app not only meets expectations but also enjoys positive interaction.

Our latest work

Telecommunications

Seamless EV Parking & Charging